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City Hall
304 South Main Street
Kemp, TX 75143

Monday - Friday: 8:00 am - 4:30 pm (excluding holidays)

Phone: 903-498-3191
Fax: 903-498-3209

To report an emergency after regular operating hours
Contact 903-498-7951

To report the following issues or concerns, contact 903-498-3191, or 903-498-7951 if after hours:

Watering Violations
Water Discoloration/Odor
Water or Storm Pollution
Water Leak
Storm Drains
Sewer Clogged or Overflow

Services and/or programs:

  • Maintain and repair wastewater collection system piping and lift stations
  • Clear stoppages
  • Monitor and control lift station run times
  • Manhole/mainline inspection, repair, and cleaning
  • Perform post-construction camera inspection of new service lines  
  • Perform preventive maintenance citywide in areas prone to service interruptions

Wastewater FAQ's

Plumbing access to a structure's main sanitary sewer drain piping to allow cleaning entry point when a stoppage occurs.
1). For structures built before 1970, they are usually located in back of backyard in line with main toilet vent.
2). For structures built after 1970, they are usually located in front flower-bed area in line with main toilet vent. 
Both located outside of the foundation.  
1). Older structures will have a 4" cast iron pipe with a hub and brass threaded cap.
2). Newer structures can have either a 3" or 4" PVC pipe with a brass cap, PVC cap, or rubber cap.
Rubber Caps - Take the steel band off cap with a flat-head or common screwdriver.
PVC Caps - Unscrew with pipe wrench, channel lock, or large crescent wrench.
Brass Caps - Same as the PVC caps. Most brass cap threads will lock into cast iron pipe making it difficult, if not impossible, to remove unless threads were lubricated prior to installation. Sometimes the best and easiest way to remove the brass cap is to bend it slightly enough to drive a flat-head screwdriver into the threads and pop the cap off the clean-out. Do not drive cap into clean-out or drop it down into the clean-out; this will most definitely cause a stoppage.
Most residences have a double clean-out with two clean-out stacks.
1). The stack closest to the foundation sweeps away from the house and toward the city's sewer main.
2). The stack farthest from the foundation sweeps toward the house to allow cleaning under the house. 
Sewer stoppage will be under the house.
Sewer stoppage will be toward the city's sewer main.
99.9% of the time sink stoppages are internal problems and need to be taken care of by the residents.